Browsing All Posts published on »May, 2011«

Failure and a lack of preparation pose the greatest risk to public sector shared services success

May 19, 2011

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Recently the House of Commons Public Accounts Committee’s 2009 report, Central Government’s Management of Service Contracts, found there were no documented plans for managing 28% of contracts.  A further 56% of contracts did not have a contingency plan in case of supplier failure. from the overview of the late David Kaye’s Briefing Paper – Public… [Read more…]

Managing Supply Chain Risk: The Nokia and Ericsson Case Study

May 18, 2011

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Everywhere you look whether in the blogs, or social networking groups or for that matter even the more traditional media streams, the term supply chain risk pops up with increasing frequency. Of course catastrophic events such as the recent earthquake in Japan have a way of igniting widespread interest if only for the time that… [Read more…]

25 Years and a Call To Action

May 18, 2011

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London, May 16, 2011 – ADR International today marks its 25th anniversary with a call to all in the procurement and sourcing community to build on the impressive improvements in procurement professionalism, standing and the skills set of the procurement community achieved over the past quarter century. from the  ADR International Celebrates 25th Anniversary press… [Read more…]

UK public sector veteran Cram stirs the pot of both creative thinking and controversy

May 18, 2011

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The following is an excerpt from the May 16th, 2011 article by 30 plus year UK public sector expert Colin Cram titled “Connecting the dots: shared services” which appeared in the guardian.co.uk Procurement Leaders Network website. The public sector needs to take advantage of economies of scale and join up its services states Colin Cram… [Read more…]

While there is no doubt that COUPA is ready to take the market, is the market ready for COUPA?

May 18, 2011

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Today’s press releases by Coupa, Coupa Guarantees 1% Reduction in OpEx within 6 Months and, Coupa Sets New Standard for Ease of Use in Business Software, provide further evidence as to just how far the vendor has come from the heady days of being an outsider innovator trying to crack the then seemingly impenetrable wall… [Read more…]

Synchronizing Success: Full-length demo of PECOS SaaS Solution shows how Oakland Unified School District have saved millions over the years

May 17, 2011

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Last week I had written about the fact that product demonstrations – regardless of what product or service is being presented, often falls into the features, functions and benefits trap of showcasing the technology itself without a practical reference point or everyday, real-world context of where it will work. In short, vendors such as an… [Read more…]

No matter how advanced the product offering, timely accessibility to spare parts remains the key to sustained customer satisfaction

May 12, 2011

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It’s interesting how we can and often do get caught up in the latest and greatest technology. For me, a guy who never really figured out how to program his own DVD, my excitement surrounding the recent installation of a PVR or Personal Video Recorder was tantamount to the invention of electricity.  Well, maybe not… [Read more…]

Abandoning the old demo mindset: Today proving where something works is more important than demonstrating how it works

May 9, 2011

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I can still remember the days of CP/M and the emergence of DOS as if it were yesterday. Back in the days when 10MB was considered huge and a monitor resolution choice was limited to being either one of green phosphorous versus amber, demonstrating a system was focused on pointing out its various bells and… [Read more…]

Whether on TV or Radio, Corporate United’s Clevenger shares insight about one of the industry’s premier events

May 5, 2011

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Putting aside for the moment the fact that a light stand fell over during the live TV broadcast forcing me to rediscover my cat like reflexes from my hockey playing days, and causing my screen to turn a cavalcade of colors for a few moments, David Clevenger’s overview of what can reasonably be considered one… [Read more…]

Guest Author Colin Cram provides a hands-on approach to procurement

May 4, 2011

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30 year plus public sector veteran and expert Colin Cram’s recent article in the public leaders network titled Hands On Approach To Procurement provides an interesting and unique lens into the restructuring of central government procurement in the UK. Colin as you know was a guest on the PI Inquisitive Eye in December and again… [Read more…]

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