January 16, 2013
Editor’s Note: As is often the case when the hands of time tick relentlessly forward into another new year, we take this opportunity to look ahead to what the next 12 months might hold in store for us both personally as well as for the purchasing industry as a whole. In this third installment of […]
April 4, 2012
This study extends the view that formal contracts and relational governance function as complements rather than as substitutes. We investigate how specific characteristics of service level agreements (SLAs) impact relational governance in information technology outsourcing relationships. from the Abstract of the study The Role of Service Level Agreements in Relational Management of Information Technology Outsourcing: […]
February 10, 2012
“This seminar bridges the disconnect between executive vision and practical front line execution. It is unlike any I have seen or been a part of.” When I was asked to review a new seminar on outsourcing contracting I have to admit that the been there – done that sentiment almost immediately came to mind. It […]
February 8, 2011
No sooner do I talk about a study spanning several decades which concluded that generally speaking executives perceive the buyer role as a low level position, in which “one strategic business thinker with the right skills and capabilities is worth 10 or 12 of your normal, run-of-the-mill purchasing people,” and (not surprisingly) IACCM demonstrates their […]
January 12, 2011
For groups like contract management and procurement, there are no universal standards of practice. Unlike fields such as medicine, engineering and the law, there is no firmly established professional ethic or body of knowledge. And without this, they can never achieve sustainable professional status. Fragmentation clearly works against establishing such standards and ultimately proves inefficient […]
A Paradigm Shift in Contracting Sensibilities? by Jon Hansen
March 27, 2013
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Just this morning I received a notification of an upcoming seminar series presented under the heading “A seminar on Relational Outsourcing Management: Source Relationships, Not Deals or Transactions!“ I am of course quite familiar with both the phrase sourcing relationships not deals, as well as the organization behind the seminar; Strategic Relationships Solutions Inc. You […]