April 4, 2012
This study extends the view that formal contracts and relational governance function as complements rather than as substitutes. We investigate how specific characteristics of service level agreements (SLAs) impact relational governance in information technology outsourcing relationships. from the Abstract of the study The Role of Service Level Agreements in Relational Management of Information Technology Outsourcing: […]
February 10, 2012
“This seminar bridges the disconnect between executive vision and practical front line execution. It is unlike any I have seen or been a part of.” When I was asked to review a new seminar on outsourcing contracting I have to admit that the been there – done that sentiment almost immediately came to mind. It […]
June 28, 2011
I write tenders & oversee tender evaluations for an Australian govt body – and I’ve always included criteria around “innovative” business processes & systems. Sadly the responses to these questions are usually very disappointing and just offer up the industry standard fare… I don’t think that a supplier having a competitive advantage contradicts the concept […]
June 8, 2011
In their June 6th, 2011 ZDNET article titled Is the iCloud the end of the Linux & Windows desktop?, Steven J. Vaughan-Nichols & Paula Rooney openly wondered about the relevancy of the fat versus thin client debate within the virtual realms of the cloud . . . or more specifically, iCloud. For those unfamiliar with […]
May 4, 2011
When IACCM CEO Tim Cummins dropped me a line asking if I would be willing to extend to our audience base the organization’s latest survey seeking to understand how the shifting public sector landscape is likely going to affect government procurement professionals, I was more than pleased to accommodate the request based on my respect […]
April 28, 2011
Even though it is still early in the process, our recent poll on LinkedIn is delivering some interesting results. To this point in time, 55% of respondents to the question Winning bidders for government tenders are decided before the RFP is issued 90% of the time – does this surprise you? said no, while 20% […]
The Prognosticators Series: 2013 Predictions by Jon Hansen
January 16, 2013
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Editor’s Note: As is often the case when the hands of time tick relentlessly forward into another new year, we take this opportunity to look ahead to what the next 12 months might hold in store for us both personally as well as for the purchasing industry as a whole. In this third installment of […]