Editor’s Note: Andy Akrouche’s latest blog post regarding the troubled HealthCare.gov website raises one important question . . . has Accenture been set-up for failure?
I read with interest the January 14th Wall Street Journal article “Accenture to Take Over Fixing HealthCare.gov Website” by Stephanie Armour, in which it was announced that CGI’s contract with the Federal U.S. Government would not be renewed.
Even though the loss of the contract was small in terms of CGI’s overall revenue, what likely stings the most is the perception that blame for the highly publicized challenges with the new website was the sole responsibility of the Montreal-based consulting firm.
But does this conclusion reflect the true story?
One of the biggest lessons I have learned over the years, is that when faced with the opportunity to enter into a true partnership based on a shared mission and purpose there really is no other alternative. You must choose to collaborate. Unfortunately and as repeatedly demonstrated by so many initiatives in both the public and private sector, collaboration…
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